As an owner, investor or buyer you really need to know what's happening in the business. Our experience in the hospitality sector makes us your perfect confidential and trusted partner to report transparently, truthfully and in an unbiased way. You gain the benefit of our experience, passion and attention to detail on your project.
Unbiased, Truthful, Invaluable and Confidential Reporting
Our experts evaluate the business from top to bottom. Many reports run into 30 pages with 80 to 100 recommendations.
Day Reports
One of our Inspectors will visit over the course of one day and carry out a day report then provide you with their observations.
Hospitality Scorecard
21 areas and 466 points of reference... all scored and presented in a comprehensive report.
Buying or investing you need real and unbiased in-depth knowledge of the business. Our independent Pre-Purchase & Investment Report is the perfect way to obtain a true measure of the business.
There is no better way to test your venue than a mystery visit. All our mystery guests are fully trained, discreet and have a great understanding of what quality service looks and feels like.
Customer Engagement
We offer an independant CE service in total confidence, reporting back to your team.
As well the important reporting aspect of our work with you, we also offer business mentoring and coaching for your team, managers and Directors. We work with some of the countries leading business mentors and coaches who are able to act as your soundboard, confidant, listening ear and wise owl, helping you achieve your objectves and full potential.
"The 'theatre' of hospitality is often overlooked, gettng it right is so important to the success of any venue."
No matter whether you are upgrading, growing, investing or buying new equipment our partner may have the right funding package for you.
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